Senior IT Technician - Tradewind Recruitment : Job Details

**Please note, The role involves travelling to multiple client locations across Essex, requiring flexibility and the ability to adapt to both scheduled and reactive tasks. A full UK driving license and access to a vehicle are essential for this role.**

Senior IT Technician - Job Opportunity

We are recruiting for a personable, skilled, and motivated Senior IT Technician to support our client's IT infrastructure and services. This is an excellent opportunity for someone with a strong passion for technology and a dedication to delivering exceptional support in an educationalenvironment.

Key Responsibilities:

• Technical Support: Provide 1st-3rd line technical support for hardware, software, and networking issues across the client's schools and locations.
• IT Infrastructure Management: Manage and maintain the IT infrastructure, including Meraki switch networks, Smoothwall Firewalls, Google Workspace, Apple iPad and Windows environments, as well as cloud-based systems.
• Device Troubleshooting: Troubleshoot a wide range of devices
• Security & Compliance: Take responsibility for ensuring the security and compliance of IT systems, including managing user accounts, file access, cloud storage, mobile device management, and network security.
• Website & Intranet Support: Assist with the maintenance and development of the client's websites and intranet, ensuring content is up-to-date, accessible, and functional.
• IT Project Assistance: Support the planning and execution of IT projects, including system upgrades, software installations, and network improvements.
• Asset Management: Maintain accurate records of IT assets, including hardware, software, and licenses. Ensure that all assets are tracked, maintained, and updated to meet the evolving needs of the client.
• Training & Guidance: Provide training and guidance to staff and students on IT best practices, including software usage, troubleshooting tips, and cyber security awareness.
• Vendor Liaison: Act as a liaison with third-party vendors and service providers when needed, helping to resolve issues, negotiate contracts, and manage service-level agreements.
• Equipment Deployment: Manage the deployment of new ICT equipment across the client's locations.
• Security Systems Support: Assist with the management of door security systems (Salto and Paxton), as well as CCTV systems, ensuring all security infrastructure is functioning properly. Training can be provided for these systems.

Tradewind Recruitment pride ourselves on exceptional service and take the time to really get to know you, to ensure we have a thorough understanding of your career goals and work hard on your behalf to secure you positions with great rates of pay (all rates are typically inclusive of holiday pay, however we will happily accrue this upon request) and plenty of development opportunities. We have more certified CPD courses than any other education recruitment agency, a brilliant referral bonus, full interview preparation, help with lesson planning, online Portal for your timesheets and log your availability and plenty more benefits by registering with Tradewind. Because our people matter most.