Senior Manager - eFinancialCareers : Job Details

Company DescriptionFund services | Corporate | Capital markets | Private client | Regulatory & ComplianceWe help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. Trust: We're a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. Job DescriptionWhat's In It For You

• Competitive salary
• Hybrid Working
• Flexible working hours
• Annual Salary Reviews
• Pension
• Private medical insurance
• Dental plan
• Life assurance
• Income protection & Critical illness

Responsibilities:

• Acting as the senior lead for a diverse portfolio of clients, demonstrating strong commerciality and excellent relationship management skills in order to meet and exceed financial targets.
• Proactively meeting clients to build long term relationships, building trust and rapport through empathy and professionalism and reducing client churn.
• Acting as the escalation point for technical guidance and complex service/sales issues.
• Driving operational excellence through coaching team members to deliver a client-centric service, ensuring data accuracy and completeness.
• Monitoring the deployment of adequate controls to ensure compliance and regulatory requirements are met to manage risk exposure; identifying process efficiencies and continuous improvements.
• Developing skills to act in a fiduciary capacity as director on client boards, in line with all statutory requirements.
• Proactively participating in projects demonstrating the ability to generate innovative operational ideas and to constructively challenge the status quo
• Developing skills to act in a fiduciary capacity as director on client boards.
• Driving profitability and instilling a strong culture of financial management best practice including monitoring the preparation of fee proposals, resourcing, time recording, invoicing, collections and cost management.
• Proactively reviewing the profitability of each entity and participating in agreed and needed remedial action

Qualifications Required

• Minimum of 3+ years trust and company administration/relevant experience.
• Suitable management experience.
• Desirable: A professional/relevant qualification to Professional Level (e.g. ICSA/STEP/CGI). Possess a comprehensive understanding and strong technical knowledge of Trust Administration, Company Law and the tax implications of various structures.
• Meets the required standard as set by the local regulator.

Additional InformationAll staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are: • We are AMBITIOUS - We think and act globally, seizing every opportunity to support our clients and staff - wherever in the world they may be. • We are AGILE - Our independence from any financial institution gives us the flexibility and freedom to keep things simple, efficient and effective. • We are COLLABORATIVE - We take the time to understand our clients' needs so that we can deliver personalised solutions every time.