Senior Officer, Gateway - All In ACF51 - The Guardian : Job Details

Contract: 12 months fixed term, working 35 hours per week. (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility)

Salary: £36,987 per annum, plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.

Location: Birmingham, Leeds, or Manchester. We operate a hybrid way of working and support our staff to make use of remote working options when combined with on site contact days with other members of the team.

This role is ringfenced for disabled, and or neurodivergent applicants, or those living with a long-term condition

Introduction: This role supports All In, a new UK and Ireland access scheme designed to improve accessibility and remove barriers in the creative and cultural sector for d/Deaf, disabled, and neurodivergent people.

The All In scheme will consist of:

• a set of industry-backed standards
• support and skills development
• a digital membership system

The digital membership system will simplify the ticket booking process for people with access requirements. This means disabled people will only need to state their access requirements once, rather than each time they go to a new creative and cultural event.

We will collect, analyse and learn from data throughout All In’s life cycle.

All In is led by Arts Council England, working in partnership with Arts Council Northern Ireland, Arts Council Ireland, Arts Council Wales, and Creative Scotland.

We also regularly consult several advisory groups about our work; an audience-focussed group, a creative and cultural sector group, and groups within the UK and Ireland’s Arts Councils.

Role Details: This role is ringfenced for disabled, and or neurodivergent applicants, or those living with a long-term condition

Each nation will have its own Gateway team, to serve the venues that subscribe to All In. This is an exciting opportunity to lead the Gateway team which covers England.

The Gateway team will build relationships with All In’s subscribers and potential subscribers, answer queries, and set up new subscribers. As the Senior Officer, you will lead, and line manage this team.

You will also work with the wider staff of All In, advising on product management, technology, and marketing and communications, from a Gateway perspective.

You will also work with the other Gateway teams across the UK and Ireland.

You will be an advocate for All In, and will attend workshops, conferences and events in the creative and cultural sector.

Equality Diversity and Inclusion Statement: Arts Council are committed to building an inclusive employer and workplace and recruiting a workforce that is as diverse as the communities we serve. However you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council.

If there are any adjustments that would help support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application, for further information please visit their website at here

Disabled, d/Deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce so we particularly encourage applications from people in these groups.

About us:

Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here.

Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact .uk

We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application guidance and more about our commitment to diversity on our website here. 

To view the job description please click here

To view the recruitment pack which outlines more details about working for Arts Council please click here 

If you require any documentation in an alternative format, please contact .uk

Job ref: ACF51

Closing date: 9:00 am Monday 17 March 2025

1st Interviews: Week commencing 07 April

2nd  Interviews: Week commencing 21 April

Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact .uk