Senior Pensions Administrator - Appcast Enterprise : Job Details

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

We are seeking a highly organised and detail-oriented Senior Pensions Administrator to join our team. In this role, you will administer a portfolio of occupational pension schemes, including Defined Benefit (DB), Defined Contribution (DC), and Hybrid pensions. You will ensure that all tasks and calculations are carried out accurately and promptly, providing the highest level of service to each scheme member.

How you'll make an impact

• Administer and check pension administration tasks and calculations accurately and in a timely manner, adhering to internal processes, company policies, and governing regulations.
• Manage your workload, ensuring all cases are peer-reviewed within required timeframes.
• Liaise with scheme members through various channels, including email, letter, and telephone.
• Prepare and check member correspondence and client reports, manage cashflows, investments/disinvestments, and invoices.
• Handle or check non-standard client/member queries.
• Collaborate with team members and build relationships with supporting teams.
• Provide support and training to team members and assist the Team Leader as required.
• Engage and be visible with team members and the Team Leader throughout the day.
• Assist the Client Executive team where necessary and attend client meetings or new business pitches if required.

About You

• At least 3 years’ experience in defined benefit/defined contribution pension scheme administration.
• Achieved or studying towards the Pension Management Institute’s CPC qualification.
• Strong analytical skills with a logical approach to problem-solving.
• Ability to process, collect, and input data accurately.
• Ability to apply pensions knowledge and experience when peer reviewing cases, ensuring accurate and relevant information is provided to scheme members.
• Strong prioritisation skills to meet deadlines and disclosure requirements.
• Excellent communication skills to answer queries by telephone, letter, and email, and provide effective feedback to the team on casework.
• Ability to work effectively as part of a team.
• Proficiency in Microsoft Office.

#LI-TM2

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or cus