Senior Portfolio Manager - Savills : Job Details

Role Overview

This role is to support the Head of Build-to-Rent and Portfolio Director forming a senior team that is responsible for the day-to-day operational delivery of a key Build-to-Rent client with an expanding portfolio. You will be responsible for the day-to-day CRM and the operations and management for all schemes within this portfolio.

Key Responsibilities

•  Day to day operational delivery including leasing of large BtR portfolio
• Operational reporting and Business Plans
• Operational expenditure efficiencies / improvements
• Responsible for the delivery of portfolio wide work streams / project work
• Estate management
• Oversight of mobilisation of new sites
• Oversight of training & development
• Site based H&S compliance
• Lead on several weekly calls with client and their appointed contractors / partners
• Quarterly site inspections
• Escalated complaint handling

Key Skills

• Client and Business Develops long-term relationships with clients, tailoring and broadening the range of services to clients to meet their needs
• Shares best business practice
• Keeps up to date on industry and market developments and how these impact on own area of responsibility
• Relationship Skills (internal and external client management and service)
• Displays energy, drive and commitment in meeting clients’ needs
• Understands clients’ needs and leads them to alternative solutions to meet their requirements where appropriate
• Evaluates and acts on client feedback and is competent at dealing with complaints

Team Overview

Reporting into the BTR Portfolio Director. You will be supporting the management of several senior members of the team within your portfolio consisting of General Managers, Leasing Managers, Senior Portfolio Managers, Facilities Managers and Estate Managers.

Find out more about Savills offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.