Senior Product Manager - Holland & Barrett International Limited : Job Details

About the Role:

Are you passionate about transforming retail experiences through innovative technology? Join us as a Senior Product Manager to lead the development of cutting-edge solutions that enhance customer and colleague satisfaction while driving operational efficiency.

About the RoleYou'll oversee the strategy, development, and delivery of retail tech solutions such as in-store advice applications, colleague-facing task management tools, omnichannel capabilities, and exciting new in-store payment technologies. Working closely with engineering teams, you'll ensure efficient, iterative development using short feedback loops to rapidly meet evolving customer, colleague, and business needs.

Key Responsibilities

• Define and execute a retail technology strategy informed by competitive analysis, customer insights, and data.
• Shape product priorities and roadmaps to enhance omnichannel experiences and operational excellence.
• Create and manage Product Requirement Documents (PRDs) and actionable Jira backlogs.
• Drive A/B testing and experimentation to optimize the retail tech stack.
• Set and deliver on OKRs, translating strategic goals into measurable outcomes.
• Collaborate with cross-functional teams, including design, engineering, and business stakeholders.
• Manage and mentor a Product Manager to ensure team success.

Key Requirements:

• Proven Product Management experience, with a focus on discovery, delivery, and a user-first mindset.
• Technical acumen to collaborate effectively with engineering and design teams.
• Ability to balance impact, quality, and timelines while navigating complex stakeholder environments.
• Strong knowledge of omnichannel strategy development and retail technology innovations (preferred, not required).
• Expertise in PRDs, agile backlog management, and tools like Jira.
• Data-driven prioritization and decision-making, including A/B testing to drive improvements.
• Proficiency in setting OKRs and translating them into actionable plans.
• Exceptional collaboration and communication skills for aligning diverse stakeholders.
• Experience in line management

What we offer:

• Pension company contribution = 3%
• Incentive scheme up to 10% of annual salary, based on company performance.
• Your wellbeing is paramount so you can get away and take 33 Days Holiday per year.
• Private Medical Care (Self after 1 year)
• Learning and Development opportunity with Holland & Barrett is a great base for career development long term.
• Career progression.
• Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network.
• Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.
• Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy.
• We all need a little help sometimes, so weoffer Free 24/7 Confidential Advice & Colleague Welfare.
• Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.
• Stay active in the Onsite Gym at our Nuneaton Hub!
• We have colleague Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed.
• And many more!

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. 

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).