Senior Professional Services Consultant - PROTIP UK LIMITED : Job Details

Job Title: Senior Professional Services ConsultantLocation: On-site, London, UKIndustry: Construction TechnologyEmployment Type: Full-Time | Senior-Level

Are you passionate about driving impactful SaaS and cloud-based solutions? Our client, a prominent provider of construction technology solutions, is seeking an experienced Professional Services Consultant to support their growing client base across the UK and Europe. If you thrive in dynamic environments and have a talent for delivering client-focused solutions, this role could be an excellent fit for you!

About the Role

As a Professional Services Consultant, you will lead and support new customer implementations, ensuring seamless deployment and user adoption of our client’s innovative construction technology solutions. Acting as a trusted advisor to clients, you will deliver technical and functional expertise, fostering solid and long-lasting relationships.

Key Responsibilities

• Manage SaaS implementations, ensuring clients experience smooth deployment and full value realisation.
• Conduct presentations for clients and stakeholders, effectively communicating product benefits.
• Serve as the primary client contact, addressing needs and gathering feedback for improvements.
• Deliver training sessions to equip users with essential knowledge.
• Collaborate across departments to address client requirements and create documentation.
• Analyse client business processes, particularly supplychain interactions.
• Identify growth opportunities and collaborate with leadership to expand client engagement.

• Bachelor’s or Master’s degree in Business, Management, Computer Science, Information Systems, Architecture, Engineering, or a related field.    
• Minimum of 5 years experience in management consulting focusing on SaaS or cloud-based implementations.    
• Strong project management skills with the ability to manage multiple priorities.    
• Exceptional client relationship and communication skills, with proficiency in presentations.    
• Analytical mindset with strong problem-solving abilities.    
• Commercial acumen with an innovative approach to business.
• AEC (Architecture, Engineering, and Construction) industry experience is a plus.
• French language speaking is a plus.

• Vibrant work culture with the opportunity to make a key impact across the UK and Europe.
• Opportunities for travel to client sites, contributing to meaningful projects throughout the region.
• 28 days of annual leave plus bank holidays, with incremental increases up to 32 days.
• Optional private healthcare following probation.
• Monthly gym contribution of £21.50 post-probation.
• Access to Perkbox for rewards, including gift cards and vouchers