Senior Programme Officer - Signature Recruitment : Job Details

Do you have good administrative skills within a Higher Education setting? Are you a confident communicator who is proactive and organised? If yes, Signature Recruitment is currently seeking a Senior Programme Officer to join a prestigious London University. This temporary assignment starts immediately and runs for six weeks. It is offered on a hybrid working structure.

As the Senior Programme Officer, you will facilitate the efficient running of the academic programmes by providing essential support to students, academics and other stakeholders. Working as a senior member of the programme administration team you will ensure consistent management and delivery of taught provision through providing and supervising high quality administrative support. Your duties will include coordination of inbox queries, organising calendars, meetings and agendas as well as taking Minutes when required. In addition, you will show good customer service skills to confidently and professionally assist students.

• Confidently supporting the Manager with day-to-day administrative tasks, including inbox management, timetabling, module and assessment registration
• Coordinating student enquiries, investigating and resolving complex queries and issues and triaging and signposting when necessary
• Liaising with students during the term to include updating student records, modules and dealing with Mitigating Circumstance Forms (MCFs) and Examination Board processes
• Assisting with general committee servicing, including calendar invites, agenda and on occasions producing well written Minutes
• Working with spreadsheets - reviewing and submitting marksheets
• Assisting others in times of high-volume activity. Undertaking ad-hoc administrative duties as required in order to facilitate the smooth running of the department including supporting events and activities

• Excellent written and verbal communication skills. This includes the ability to work professionally with a range of stakeholders, including senior members of the team and examination boards
• Strong organisational skills with the ability to multitask whilst maintaining a strong attention to detail with good data entry and analysis
• Proactive and adept at mastering new concepts with the ability to work well independently and as part of a team with confidence in supervising others
• Excellent IT skills including Microsoft Word, Teams, Excel, PowerPoint and Outlook and experience in the use of databases and student records systems such as SITs and Moodle

If you have strong administrative skills, a good understanding of the student lifecycle and are personable and proactive then this Senior Programme Officer may be for you. If you possess the necessary experience and skills, please apply today!

While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities.

Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensures all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation. T10252