Senior Volunteering & Community Officer - National Trust : Job Details

We're looking for a Senior Volunteering & Community Officer to join the team at Kingston Lacy. If you have experience in volunteer management and working with community groups then we'd like to hear from you.

The outstanding art collection is one of the main attractions to this beautiful Italian-inspired mansion. As one of the National Trust’s ‘Discovery Houses’, the team have exciting times ahead as they embark on major conservation projects to preserve this 8,500 estate and its rare collection of artefacts. A Japanese garden, Kitchen Garden, cafe and shop as well as the House and Parkland are so among the key attractions at Kingston Lacy. 

The property has a rural location, so it’s likely you will require your own transport to get here.

For more information about our property please visit kingston-lacy

You will be managing the development and delivery of Kingston Lacy's plan for volunteering and communities alongside the property leadership team. Managing and embedding change among our staff and volunteer teams to ensure our work and our visitor and team experiences are the best they can be for everyone.

You will also be working with our local community, widening and deepening our relationships with existing and new audiences and partners to be relevant to them and create opportunities for us to work with others.

You will manage our large team of House volunteers, currently 350, with the support of our 2 Volunteering and Community Assistants who you are the line manager for.

You will also increase the confidence and capability of Volunteer Managers at Kingston Lacy whilst creating a collective, flexible and inclusive environment for existing & future volunteers, communities and partners.

• Understanding and good practice of volunteer management.

• Understanding of good practice in community engagement and involvement, as well as broader participation and partnership working.

• Practical and successful experience of developing and implementing new products and approaches to volunteers.

• Excellent organisational and planning skills.

• Ability to coach and support those managing, supervising and working alongside volunteers and community partners.

• Strong communication skills.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.