Service Administrator - Sigma Recruitment Ltd : Job Details

Opportunity to work with a leading business on an 18-month maternity cover contract.

Why Apply

Enjoy Outstanding Benefits: After probation, take advantage of a generous flexi-time scheme, allowing you to earn an extra monthly holiday.

Make a Real Impact: As the central hub of the service team, you'll play a vital role in ensuring customers receive the highest level of care. Your work directly contributes to customer satisfaction and the smooth running of a global organisation.

Be Part of a Friendly Team: Work within a company renowned for its positive culture, collaboration, and strong team spirit.

What you'll be doing as the service administrator

As a Service Administrator, you'll be the glue that holds the service team together, ensuring every post-sales interaction runs seamlessly. You'll:

• Collaborate with customers, engineers, and internal teams to schedule and oversee service visits and maintenance.
• Handle service-related queries and ensure customers feel valued with quick and professional communication.
• Use CRM software tools to manage service contracts, assets, and customer warranties, contributing to efficient workflows.
• Proactively pursue service opportunities such as contract renewals and product upgrades.
• Maintain stock levels, ensuring engineers always have what they need to deliver top-tier service.

What you'll need to apply for the service administrator

• Strong organisational and administration skills.
• Good general IT skills.
• Adaptability to thrive in a fast-paced, ever-changing environment.
• While not essential, experience with Salesforce, SAP, or similar software systems would be advantageous.

What you'll receive

Competitive salary, a potential bonus and excellent benefits, including a pension, 24 days of holidays, plus eight bank holidays, a cash healthcare plan for routine healthcare needs, optical, dental physiotherapy, well-being, and counselling: state-of-the-art spacious offices and seminar suite, free on-site parking, EV chargers, and free fresh fruit on the first Monday of every month.

About the company you'll work with

• An award-winning global organisation with four international subsidiaries, a friendly culture, and very low staff turnover rates.
• Gained an enviable reputation for being a stable, considerate employer with excellent career development opportunities and innovative, market-leading products.
• Sigma Recruitment has placed dozens of people within the hiring business and can personally vouch for its reputation as a stable, fair, considerate employer with a good culture.

Apply Now!

Take the next step in your career and join a company that values its team as much as its customers. Don't worry if your CV isn't up to date-click apply, and we'll guide you through the process. Alternatively, give us a call quoting Service Administrator to discuss the role further.

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