Service Advisor - Command Recruitment : Job Details

Service Advisor

International Car Manufacturer with an outstanding Benefits package requires a Service Advisor to join their growing team to support their Customer Excellence Team in the Service Department. This is a great opportunity to showcase great customer service skills, planning and organisation skills and a bit of upselling to maximise your bonus.

The package on offer is a Back Salary of £24,000 - £26,000 Basic plus healthy commissions so an OTE of £32,000

The Role:

• Communicate clearly with customers & colleagues.
• Adopt new digital systems and processes as part of their work flow strategy.
• Propose and sell-up the additional work advised through the Vehicle Health Check process.
• Quote & sell Service Plans to retain customers to the group.
• Encourage customer satisfaction feedback via exit briefing & follow-up contact.

You will also be the go-to person when the customer wants to:

• Estimate repair costs and times.
• Resolve any concerns when a repair has been suggested.
• Inform and update them on progress or additional works needed.
• Prepare and explain invoices and take payments.

Benefits of working with this Worldwide Business:

Company Car Scheme: Enjoy the opportunity to access up to two company vehicles with insurance, servicing and breakdown & tyre cover included!

Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.

Pension: Benefit from a generous employer pension contribution of up to 7%.

Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.

And lots more…..

Call or email us Today to Find out More