Service Advisor - BCT Resourcing : Job Details

Service AdvisorGreater ManchesterInternational Car Manufacturer with an outstanding Benefits package requires a Service Advisor to join their growing team to support their Customer Excellence Team in the Service Department. This is a great opportunity to showcase great customer service skills, planning and organisation skills and a bit of upselling to maximise your bonus. The package on offer is a Back Salary of £24,000 - £26,000 Basic plus healthy commissions so an OTE of £32,000The Role: * Communicate clearly with customers & colleagues. * Adopt new digital systems and processes as part of their work flow strategy. * Propose and sell-up the additional work advised through the Vehicle Health Check process. * Quote & sell Service Plans to retain customers to the group. * Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants to:* Estimate repair costs and times. * Resolve any concerns when a repair has been suggested. * Inform and update them on progress or additional works needed. * Prepare and explain invoices and take payments. Benefits of working with this Worldwide Business: Company Car Scheme: Enjoy the opportunity to access up to two company vehicles with insurance, servicing and breakdown & tyre cover included!Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%.Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. And lots more…..Call or email us Today to Find out More #LI-PB1