Service Advisor - The Solution Auto : Job Details

Service Advisor - Bolton Area

Our client is looking to recruit an experienced Service Advisor to join their aftersales team, based at their site in Bolton.

Salary: Basic of £28k, OTE between £38k and £40k

Hours:Mon - Fri - 8.00am - 5.30pmSats - 8.30am - 12.30pm (1 in 3)

*Company car included

The Job:

As a Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have.

You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.

This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.

Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You:

Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background is essential as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential.

Training is provided through our clients dedicated in-house learning & development team and outstanding manufacturer courses to support your career.

Benefits:

• Enhanced Holiday Entitlement - 33 days inc. bank holidays
• Industry-leading maternity, paternity and adoption pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme

If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission