Service Advisor - Reed : Job Details

Are you an experienced within customer service and administration? Seeking a new role? Look no further!

Our client is seeking a customer service administrator to join their parts department on a full-time basis. You will be responsible for the day to day management and office administration and providing full reception duties.

You will manage calls and enquiries and deal with all relevant aspects of office administration required by your manager.

Job Duties:

• Meet and greet customers, identify their needs, and keep those customers fully informed throughout their visit
• Communicate with customers and suppliers via telephone and email to make bookings and deal with queries
• Accurately report any further work required or vehicle faults to the customer
• Create job cards/packs for the workshop
• Comply and adhere to Manufacturer specific instructions
• Attend training and keep abreast of the latest technical information
• Maintain allocated work areas, and keep in a clean and tidy condition
• Enhance the image and reputation of the company whilst following company polices and standard procedures

What's in it for you?

Previous Customer Service experience

Service advisor experience (preferred)

Clean Driving licence

In order for you to be successful in this role, you will work well as part of a team, be a good communicator, have the ability to take on a variety of different workloads, and have a problem-solving mindset with a can-do attitude.

This is a full time role working Monday to Friday 8:00 am to 4:30 pm offering a salary up to £28K with excellent benefits.

Interested?

Please call Michelle Topley on or email your CV to . Alternatively apply online.