Service Coordinator - Office Angels : Job Details

Office Angels are currently recruiting for a Service Coordinator for our client based near Theale.

Role: Service Coordinator

Location: Theale - Fully Office Based

Salary: £25,000 to £26,000 per annum, depending on experience

If you are a motivated and proactive individual with excellent coordination skills, we would love to hear from you. Join our client's dynamic team and contribute to their success in delivering outstanding audio and visual solutions.

Key Responsibilities:

• Assist the Service/Installations Manager & Supervisor in coordinating service activities
• Answer the Service Line telephone promptly and professionally, handling calls with confidentiality
• Log all service calls onto internal and customer-based systems
• Coordinate sub-contractors and raise purchase orders for service calls
• Provide daily updates on assigned calls to engineers and escalate any issues to the Service Manager/Supervisor
• Update customer websites with engineer ETA and delivery status of kit/parts

The Ideal Candidate:

• Good communication skills and a pleasant customer-focused attitude
• Working knowledge of A/V installations with some technical knowledge would be beneficial
• Strong organisational skills
• Proficiency in working across multiple software systems
• Ability to multitask effectively

Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.