Service Desk Analyst - Harvey Nash : Job Details

IT Service Desk Support Analyst

A leading Investment management firm is looking to hire a Service desk analyst. You would be responsible for;

* To Provide 1st & 2nd (when necessary) line support to the firms end users logging via Service Desk application.

* To ensure the Firm's I.T. infrastructure functions smoothly both in London and the branch offices

Therefore, they are looking for someone with experience with the following;

* Experience of working in a Service Desk environment

* Experience of using a Service Desk ticketing application

* Excellent communication skills - fluent in English both reading and writing

* Basic understanding of a computer network

* Windows 10/11 experience/exposure

* Office 365 support skills

* Azure Active Directory support skills

* Experience in mobile telecommunications

IT Service Desk Support Analyst