Service Engineer - Appcast Enterprise : Job Details

What can Johnson Controls do for you?

We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable.  We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow. 

What you will do

The role of the onsite Service engineer for a large blue chip company in the West Midlands will cover 6 sites across the West Midlands from Birmingham to Warwickshire.

You will provide technical support on Bosch CCTV, Lenel Access Control systems and other Integrated systems to deliver a service that meets the requirements of the design specification while remaining sensitive to costs and service delivery timescales.

How you will do it

• You will assist in supporting and troubleshooting enterprise level security systems.  Assisting the blue-chip client with face-to-face interaction regarding clients’ technical queries and support on their in-house projects.

• Ensure the system is serviced and functions in accordance with all relevant industry standards and that activities comply with customer and company health and safety procedures.

• Commission and configure systems to meet the design specification and customer requirements.

• Conducting Planned Preventative Maintenance and ensuring all relevant documents are passed to the Program Manager.

• Act as the single point of contact to organise on-site activities.

What we look for

• Experience within the Security industry with knowledge of repair and maintenance of large systems.  Expert knowledge in mainstream and top end Access Control, CCTV and Security systems including cameras.

• Working knowledge of industry standards, demonstrable knowledge of IP technology and have a logical approach to troubleshooting.

• Had or have previous experience working in a customer facing environment.

• Must hold a full clean driving license.