Service Manager - Glenholme Healthcare Group Limited : Job Details

Service Manager - Learning Disabilities - Supported Living Service - Complex Needs

Location: Holdingham Specialist Services, Sleaford - Rated CQC "Good"

Basic Salary: £28,000 - £33,000 per annum, ongoing development, and career enhancement

Why join Glenholme Healthcare as a Service Manager?

Stability - We are an award-winning healthcare provider, established for over 30 years.

Personal Development - We offer our fantastic staff the opportunity to develop themselves through further training, industry-recognised qualifications and career progression.

Innovation - We believe in innovation & technology and have invested thoroughly in the systems our staff use to support them in their day-to-day roles.

People Centric - We know our people are at the heart of our success and with over 36 nationalities working across our services we offer a diverse and inclusive work environment.

Sustainable - We are committed to growth and have opened 6 new services in the last 2 years with more to open in 2024.

Job Satisfaction - We are proud to say that 9 out of 10 of our staff, see a long-term career with Glenholme.

Benefits as a Service Manager:

• Ongoing paid-for training & development (industry recognised qualifications)
• 34 days annual leave (including 8 bank holidays & your birthday off)

• Life assurance covers up to £10,000 (subject to scheme T&Cs), Cycle2work scheme, the healthcare cash plan, company pension
• Automatic entry into our Employee Assistance Programme offering: Personal and everyday advice on child support, financial advice, mental health, health, and well-being.
• Free Blue Light Card
• Employee rewards and Recognition schemes via our Glenholme Awards

Key Responsibilities of a Service Manager:

• To work with the people supported and their families, supporting them in their decisions about how they live their lives and ensuring that personal needs are met.
• Manage all aspects of running the home including but not limited to supervision of staff, rotas, care planning, quality assurance, training, budget management, finances, and management of medication.
• Monitor activities and ensure the quality of support and care is in line with the group’s policy and sector regulatory standards.
• Create a culture of team development and teamwork that aspires to the delivery of best practices for individuals using our services.
• Demonstrate the ability to represent the organisation in an appropriate and professional manner in all internal and external contact and relationships.

Requirements of a Service Manager:

• A minimum of 3 years experience as a Service Manager managing services working with individuals with a learning disability, Autism, or associated complex needs. We would also consider applications from a Deputy Manager with aspirations to develop as a Service Manager.
• Relevant health or social care qualification (NVQ Level 5) or other professional qualifications e.g.; Nursing, OT, or social work.
• An up-to-date knowledge of best practice in managing challenging behaviour utilising a positive behaviour support approach.
• Willingness to work flexibly on a rota to meet the needs of the service, including evenings, weekends, and bank holidays.

To find out more about joining Glenholme as a Service Manager, press apply today!