Service Technician Refrigeration - Appcast Enterprise : Job Details

Service Technician Refrigeration

At JCI Global Marine & Navy, we provide air conditioning and refrigeration equipment to the Royal Navy, foreign navies, commercial marine vessels, and offshore industries. Our commitment is to offer exceptional through-life support for the equipment we supply, and the Service Technician role is a vital part of ensuring our success.

Role Overview 

As a service technician, you will provide in-service support for our equipment, including chilled water plants, refrigeration systems, and HVAC solutions. This role demands versatility, adaptability to new technologies, and a proactive mindset, as you'll be working on a diverse range of equipment.  Working onshore on large scale chillers 10,000Kw inside plant rooms of Navy Vessels and Commercial Marine Vessels.

What we offer 

• Competitive salary, company car

• Paid holidays and sick pay

• Overtime payments

• Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme, and discount on Johnson Controls security products. 

• Extensive product and on-the-job/cross-training opportunities with outstanding resources available. 

• Encouraging and collaborative team environment. 

• Career development through various career ladders including Customer Service. 

• Dedication to safety through our Zero Harm policy. 

• Access to business resource groups, training on our company values. 

• IT equipment to complete all jobs.

• Tools provided by Johnson Controls

What You Will Do

• Commission and test equipment, including conducting HAT/SAT/CST trials.

• Perform routine maintenance, diagnose faults, and complete repairs and retrofits.

• Support factory acceptance trials at our Basildon facility when required.

• Provide technical support and advice to project teams and clients, including training.

• Maintain accurate records of work and report on any emergent issues.

• Ensure a safe working environment and high levels of customer satisfaction.

What We’re Looking For 

• Strong mechanical and electrical skills, particularly in fault-finding.

• Ability to work independently, manage workload, and handle multiple tasks.

• Excellent communication skills and customer-focused approach.

• Familiarity with the Navy/Marine environment is an advantage but not essential.

• Knowledge of PLC/microprocessor-based systems is a plus, along with experience in HVAC systems and air balancing.

• Flexibility to travel to ports around the UK and international when required

• Flexibility to work weekends when required

• SC UK MOD Security Clearance required (screening provided by JCI).

Preferred qualifications: 

• Apprenticeship-trained in refrigeration or HVAC. 

• City & Guilds, NVQ, or BTEC in refrigeration/HVAC. 

• F-Gas (C&G 2079). 

• Electrical qualifications are desirable but not essential.

Why Join Us? 

At GMOS, you'll be part of a dynamic team working on innovative marine and naval engineering projects. This is an opportunity to expand your skills, work with cutting-edge systems, and make a real impact in a key industry.

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