Service & Upsell Specialist - Irlam Associates : Job Details

Join a leading insurance company as a Service & Upsell Specialist – where you’ll provide exceptional customer service while offering additional products that add value to our customers.No cold calling – all existing policy holders and migrated customers! No insurance experience needed – full training provided!What You’ll Do:

• Handle inbound customer queries and policy migrations.
• Provide outstanding customer service, guiding customers through renewals and upgrades.
• Upsell and cross-sell products that enhance their coverage.
• Build rapport and help retain customers.
• Work towards realistic targets with excellent bonus potential.

What We’re Looking For:

• Experience in customer service, inbound sales, retention, or upselling.
• Excellent communication skills and a customer-first approach.
• Confidence in handling objections and providing solutions.
• A driven, target-focused mindset with a passion for service.

What’s in It for You?

• Competitive salary + bonus structure
• Full training – no insurance experience required!
• Progression opportunities in a growing company
• A supportive, team-focused environment

Apply today and start your career in a rewarding inbound sales role!