Shipping Administrator - Reed : Job Details

International Shipping Coordinator

Our client is seeking a highly organised International Shipping Coordinator to join their established team at the UK headquarters. This role requires an efficient and detail-oriented individual who can confidently handle all aspects of international shipping, customs documentation, and logistics. The successful candidate will play a critical role in ensuring smooth import and export operations, maintaining high standards of customer service, and supporting cross-department collaboration.

• End-to-End Shipment Management: Oversee all import and export shipments, ensuring timely and accurate handling from dispatch to delivery.
• Freight Rate Negotiation: Obtain and negotiate competitive freight charges, ensuring value while maintaining high service standards.
• Customs Compliance: Maintain up-to-date and accurate HS Codes, managing compliance with international regulations.
• Documentation Preparation: Create, verify, and manage import/export documentation, including certificates of origin and customs paperwork.
• Customer Service & Reporting: Maintain clear communication with customers and internal teams, providing regular updates on shipment statuses.
• Internal Collaboration: Work closely with the Operations Manager, Purchasing Administrator, Warehouse Manager, and other departments to ensure coordinated shipping schedules and efficient logistics.
• ERP & MS Office Proficiency: Update ERP system with critical shipment details, including delivery times, HS codes, and other shipment notes. Create and manage shipment summary spreadsheets.
• Despatch Scheduling: Coordinate and schedule dispatches in collaboration with Warehouse and Freight Agents.
• Pre-shipment Inspections: Organize inspections as required, ensuring compliance with customer and regulatory requirements.
• Collection & Delivery Coordination: Arrange collection and delivery of goods, providing instructions to freight forwarders and couriers.
• Certificate Applications: Work with the purchasing administrator to gather necessary documentation and apply for certificates of origin and other required shipping documents.
• Continuous Improvement: Contribute ideas and feedback to enhance team best practices and overall shipping efficiency.

• International Shipping Expertise: Proven experience in managing international shipments, including knowledge of import/export regulations and documentation.
• Attention to Detail: Highly organized with a strong focus on accuracy and detail in all aspects of logistics and record-keeping.
• ERP and MS Office Proficiency: Competent in using ERP systems and skilled in MS Word and Excel for documentation and reporting.
• Effective Communicator: Ability to work effectively within a small, collaborative team, providing input and insights as needed.
• Resilient Under Pressure: Able to handle deadlines and shifting priorities in a fast-paced, logistics-focused role.
• Customer Service Mindset: Committed to providing a high level of customer service, with a proactive and solutions-oriented approach.

• £25,000 to £30,000 dependant on experience 
• Opportunities for professional development
• Supportive team environment

To apply for the International Shipping Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.