SIPP/DC Pensions Administrator - ARC : Job Details

Superb opportunity to work for a first-class employer, known for developing people and giving them the opportunity to develop within the business.

• Job Title/Location: SIPP/DC Pensions Administrator, Surrey/WFH
• Initially a 12 month maternity contract, potential to go perm
• Salary: £negotiable, average bonus 6% (c.£2k) + pension contribution to 13% (c.£4k)
• Office/WFH: 3 office days p/w initially, possibly 2 days office & 3 days WFH after training
• Requirements: SIPP or DC pensions administration experience essential
• Role Snapshot: Working on all admin/processing aspects that centre around complex client instruction regarding their SIPP’s. Around 80% admin-based role and 20% dealing with queries/complaints.

The Company/Team: This impressive business is looking to supplement a number of established teams and this function handles complex elements of SIPP administration, such as processing Pension Sharing Orders for divorce cases, QROPS transfers, Benefit calculations & payments, payroll management and more.

The Role: In this SIPP/DC Pensions Administrator role, you will focus your time on three main areas, those being the admin/processing of client instructions relating to their SIPP’s, dealing with queries and complaints and also taking time to maintain & update team procedures/process flows and have oversight of process risks.

• Ability to effectively manage daily workloads, address queries & handle escalated or complaint cases
• In-depth understanding of SIPP Benefits Processes, both UK and overseas
• Skilful management of technical/complex client instructions, ensuring optimal client outcomes
• Process risk oversight, adhering to reporting & data quality rules related to owned processes
• Maintain & update team procedures & process flows after process changes/improvements
• Issue escalation to management, especially any posing regulatory/reputational/financial risks
• Contact with clients/internal stakeholders, resolving outstanding operational queries.
• Generate ideas & active participation in projects contributing to the team's overall success

Experience/Skills Required: For this SIPP/DC Pensions Administrator role, you must already have solid SIPP or DC pensions admin/processing experience. The ability to multi-task is also important as you will be liaising with teams in several locations.

Additional Information:The salary for this SIPP/DC Pensions Administrator post is negotiable, with an average bonus of c.6% (£2,000) and company pension contribution to 13% (£4,000). There is an excellent benefits package including free parking, free gym, subsidised canteens, WFH flexibility and great opportunities to develop further. Please apply below.

The SIPP/DC Pensions Administrator position is one of a number of vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of expertise include IFA Administration, compliance, customer services, pensions admin/technical roles, mortgage administration, paraplanners, marketing, underwriters and IT related roles. Check the website and feel free to call Darren Snell at any time.