SME Broker Coordinator - QBE Management Services (UK) Limited : Job Details

Primary Details

SME Broker Coordinator  

The Opportunity

QBE Europe is currently recruiting a SME Broker Coordinator to join a well-established distribution team in our Stafford office. In this role you will support the delivery of the Distribution Strategy by establishing and maintaining relationships with Brokers to enhance the market presence predominantly in respect of SME/E-trade business.

Your new role

• Align to key strategic partner accounts and relevant Network contacts to identify opportunities for growth in line with UK Strategy & annual targets.

• Develop and strengthen broker relationships and improve insight of broker portfolio/new business opportunities as well pipeline development with key strategic partners including Networks. Build and maintain the market reputation and presence of business area with brokers and business introducers.

• Work with the Strategic Distribution team and SME Account Manager to dDevelop business with Strategic Partners & Networks through a combination of telephone-based management, F2F Account management and structured engagement plans & regular communication.

• Manage opportunities across all product lines, by identifying key brokers and align to QBE’s underwriting appetite.

• Develop and share MI data and use to influence business decisions considering the Broker Distribution / Development plan.

• Work with stakeholders, and using e-trading platforms, to ensure delivery of business plan and generate solutions where barriers to achieving business plan.

• Build and maintain strong relationships with key stakeholders including brokers, industry bodies, business partners and colleagues to support constructive, mutually beneficial relationships, networking internally and externally.

About you

• Knowledge of insurance or broker industry and regulatory environment

• Knowledge of commercial broker market and drivers

• A flexible approach and ability to recognise and adapt to changing business requirements

• Team player skills with the ability to work collaboratively and develop successful working relationships

• Good knowledge of Microsoft Word, Access and particularly Excel

• Desire to gain knowledge and skills with good numerical and analytical skills

• Excellent verbal and written communication skills with the ability to produce detailed reports at various levels

Why QBE? At My Best  

 At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.  

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.? 

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://careers/flex-qbe/). 

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.  

To find out more about why you should work for QBE, visit our careers website. 

At My Best - QBE Benefits  

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally.  FOR UK ONLY: As well as the benefits below we also offer an extensive choice of other options to suit you!  

30 days holiday a year with the option to buy up to 2 additional days. 

Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. 

Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. 

Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.  

Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. 

Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. 

Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. 

To find out more visit our  Reward Page 

QBE Awards  

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;? 

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year 

Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer 

UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year 

Working Dads Employer Awards 2023 Winner: Parental Policies Award 

Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

You can view all our awards here 

Inclusion of Diversity