Social Mobility and Third-Party Account Manager - Work From Home - Teleperformance Ltd : Job Details

Job Title:

Social Mobility and Third-Party Account Manager

Salary –

Up to £38,000 depending upon experience

Department:

Recruitment

Travel Required

: Occasional as required for role

Reports to

: Head of Recruitment UK

Location:

UK – Mix of onsite and WAH

Contract Type:

Permanent

Job Summary / Overview

The Social Mobility and Third-Party Account Manager is responsible for driving social mobility initiatives and managing relationships with third-party organizations. This role aims to enhance social mobility through strategic partnerships, program development, and effective management of third-party partners. The ideal candidate will possess strong organizational skills, a passion for social equity, and experience in account management.

Key Responsibilities and Accountabilities

(may perform other duties as requested not specifically addressed in this document)

Social Mobility Initiatives:

• Develop and implement programs to enhance social mobility within target locations.

• Collaborate with internal stakeholders to align social mobility initiatives with organisational goals.

• Monitor and evaluate the impact of social mobility programs, making data-driven adjustments as necessary.

• To be an SME in government funded training and work initiatives ensuring compliance to funding rules.

• Promote fair outcomes for those with barriers to employment

Third Party Account Management:

• Serve as the primary point of contact for third-party partners.

• Develop and maintain strong relationships with key stakeholders in third-party organisations.

• Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits.

• Monitor the performance of third-party partners and ensure compliance with organisational standards and policies.

Strategic Partnerships:

• Identify and cultivate new partnership opportunities that support social mobility objectives.

• Work with marketing and communications teams to promote partnership initiatives.

• Represent the organisation at relevant events, conferences, and meetings.

Reporting and Analysis:

• Prepare regular reports on the progress and impact of social mobility programs and third-party partnerships.

• Analyse data to identify trends, opportunities, and areas for improvement.

• Provide insights and recommendations to senior management based on analysis.

Main Job Requirements

Education:

• Bachelor’s degree in Business Administration, Social Sciences, Public Policy, or a related field preferred.

Experience:

• Minimum of 1 year of experience in account management, social mobility programs, or related areas.

• Proven track record of managing partnerships and delivering successful social programs.

Skills and Competencies:

• Strong project management skills with the ability to manage multiple initiatives simultaneously.

• Excellent communication and interpersonal skills.

• Ability to analyse data and generate actionable insights.

• Negotiation skills and experience managing contracts.

• Knowledge of social mobility issues and best practices.

• Proficiency in Microsoft Office Suite and CRM software.

Personal Attributes:

• Passion for social equity and community development.

• Strategic thinker with the ability to see the big picture.

• Detail-oriented and highly organised.

• Ability to work independently and as part of a team.

• Flexibility and adaptability in a fast-paced environment.