Soft Services Manager - Manchester - Compass Group UK : Job Details

Soft Services Manager - Manchester

Up to £36,500 per Annum (DOE)

Monday to Friday role! 

We are seeking a Soft Services Manager with experience in the multi service facilities management industry to join our team based at Heineken UK in Manchester. 

Integrated facilities management services with a purpose. 

We’re here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our ‘people and planet first’ approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.  

Service lines include cleaning, security, reception, mailroom, water, grounds maintenance, pest control and catering. 

The successful candidate will be responsible for the following; 

• Oversee all site services
• Manage and be responsible for overall and efficient of the 14forty contract services to a high standard. 
• Manage positive client relationships with regular contact to understand needs and requirements
• Responsible for recruitment, development and training for team members
• Manage budget and deliver value for money.
• Compile monthly finance reports.
• Follow company guidance on sustainability and best practice

The ideal candidate will have the following experience: 

• Experience in people management, leading a team to deliver results
• Previous experience in Multi service lines Soft FM inc. catering and security essential
• Cleaning experience desirable
• Non-frontline SIA licence essential
• Excellent communication skills
• Strong leadership with the ability to deliver results
• Be able to liaise with clients and colleagues at all levels
• IT literate

About Us

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Financial wellbeing programme and preferred rates on salary finance products

• Aviva Digicare – Free annual healthcare check 

• Medicash – Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family.  

• Pension scheme and Life Assurance 

• Employee Assistance Programme 

• Holiday purchase scheme 

• Sharebuy Scheme 

• Recognition awards including Be a Star peer recognition and Long Service Awards

• Employee networks created and led by employees for employees 

• Exclusive Benefits & Wellbeing site (Perks at Work) 

• Entertainment, Health &Wellbeing and Travel discounts

• Shopping discounts – Save up to 15%at high street and online stores by purchasing Shopping Cards

• Vodaphone discounts 

• On-going training & development and career pathways

Your workplace, but better.  

Whether you’re a cleaning operative, security specialist or part of our chef brigade, we work together as a cohesive team with a shared focus – to deliver great service and a seamless experience for our clients. In return, we’ll support, coach and guide you as an individual so you can truly shine, whatever your role. Explore our current opportunities today and unlock your full potential! 

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive, because diversity is our strength!

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received.  You are therefore advised to apply at your earliest convenience.