Sprinkler Service Engineer - Appcast Enterprise : Job Details

Sprinkler Service Engineer

Location: Field-Based

We are looking for a skilled Sprinkler Service Engineer to join our team. This is an exciting opportunity to work with industry-leading fire suppression systems while contributing to a safer environment.

What We Offer

• Competitive salary
• Overtime rates and door-to-door travel pay
• Call-out rota payment
• Company van, fuel card, and PPE
• Paid holidays, sick pay, and all bank holidays
• A comprehensive benefits package, including Pension with matched contributions, Life assurance, Employee assistance program, Employee referral scheme, Employee discounts on high-street brands and Johnson Controls security products, Cycle-to-work scheme,
• Extensive on-the-job and cross-training opportunities with access to outstanding resources
• An encouraging and collaborative team environment
• Access to business resource groups
• Training on our company values and products
• Company-provided equipment to complete all jobs
• Long-term career development opportunities

What You Will Do

As a Field-Based Sprinkler Service Engineer, you will be responsible for servicing fire suppression systems for our valued customers. Your role will involve ensuring a safe and secure workplace, contributing to our Zero Harm environment, and meeting performance-based KPIs, including deficiency and revenue targets.

How You Will Do It

• Test and maintain a variety of sprinkler systems, including wet, dry, alternate, pre-action, deluge, and foam systems, as well as hose reels, hydrants, and their water supplies.
• Operate and flow-test diesel and electric pumps.
• Ensure compliance with LPC/FM standards by completing electronic reports and handover certificates.
• Provide a first-class customer experience through excellent service, problem-solving, and fault resolution.
• Build strong customer relationships and identify sales opportunities, earning personal rewards for your efforts.

What We’re Looking For

Essential:

• Proven experience in servicing mechanical fire suppression systems.
• Reliable, trustworthy, and self-motivated, with the ability to work independently and as part of a team.
• Strong communication and relationship-building skills.
• A full UK driving licence.

Preferred:

• Basic computer skills (Word, Excel, PDF) for preparing reports.

What We Provide

• Full uniform and PPE.
• iPad and mobile phone.
• Comprehensive tool kit.
• Company van and fuel card for work-related travel.

This role offers the opportunity to work with a dynamic team, develop your skills, and make a meaningful impact in the fire suppression industry.

If you’re passionate about fire safety and customer service, we’d love to hear from you!

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