Sprinkler Service Engineer - Appcast Enterprise : Job Details

Field-Based Sprinkler Service Engineer

What You Will DoAs a Field-Based Sprinkler Service Engineer, you will be responsible for servicing fire suppression systems for our valued customers. Your role will involve ensuring a safe and secure workplace, contributing to our Zero Harm environment, and meeting performance-based KPIs, including deficiency and revenue targets.

How You Will Do It

• Test, maintain, and fault-find on a variety of sprinkler systems—including wet, dry, alternate, pre-action, deluge, and foam systems—as well as hose reels, hydrants, dry risers, and their water supplies.
• Operate diesel and electric pumpsets.
• Ensure compliance with LPC/FM standards by completing electronic reports and handover certificates.
• Provide a first-class customer experience through excellent service, effective problem-solving, and prompt fault resolution.
• Build strong customer relationships and identify sales opportunities, earning personal rewards for your efforts.

What We’re Looking For

Essential:

• Proven experience in servicing mechanical fire suppression systems.
• Reliable, trustworthy, and self-motivated with the ability to work independently and as part of a team.
• Strong communication and relationship-building skills.
• A full UK driving licence.

Preferred:

• Basic understanding of Fire Indicating Panels
• Ability to carry out repair works
• Basic computer skills (Word, Excel, PDF) for preparing reports

What We Provide

• Full uniform and PPE
• iPad and mobile phone
• Comprehensive tool kit
• Company van and fuel card for work-related travel

This role offers the opportunity to work with a dynamic team, develop your skills, and make a meaningful impact in the fire suppression industry. If you’re passionate about fire safety and customer service, we’d love to hear from you!

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