Student Lettings Administrator Permanent - Full-Time - Office Angels : Job Details

Excellent Opportunity - Student Lettings Administrator ??

Join a dynamic nationwide student lettings organisation in Durham City Centre as a Student Lettings Administrator. If you have a passion for delivering exceptional customer service and thrive in a fast-paced environment, this is the perfect role for you! �???

Our client is an innovative and growing company, offering industry-leading accommodation experiences for students and landlords across the UK. Join their team and discover a company that values ambition, creativity, and excellence while providing personal and professional growth opportunities. ????

Role Overview:

?? As a Student Lettings Administrator, you will build and maintain relationships with landlords, tenants, and contractors, delivering exceptional experiences for all parties. You'll handle inquiries, advertise properties, conduct viewings, and assist with marketing efforts.

Experience in the lettings or property industry is advantageous but not required. If you are seeking a new opportunity in this sector or are an aspiring candidate looking to kick-start your career in a new industry, we encourage you to apply! Comprehensive training will be provided to ensure your success in the role.

• Salary: £23,800, plus bonus scheme.
• Hours: Monday to Friday, 9:00 AM-5:30 PM and 26 Saturdays per year, 10am till 3pm - office based!
• Location: Office-based in Durham City Centre - public parking available at a charge, close to public transport links.
• Benefits: Competitive holiday entitlement, pension scheme, and professional development opportunities.
• Travel Requirement: Due to the need for travel between sites in the North East, a valid UK driving licence is essential.

Your responsibilities:

• Develop and maintain great relationships with Landlords, Tenants, and Contractors
• Ensure exceptional Tenant and Landlord experiences
• Manage communications via phone, email, Live Chat, and WhatsApp
• Maintain lettings compliance knowledge and conduct Right to Rent checks
• Receive and process new inquiries from Tenants and Landlords
• Advertise properties and proactively contact potential Tenants
• Register applicants, arrange viewings, and provide feedback to Landlords
• Negotiate offers between Landlords and Tenants
• Assist the Asset Management team during the busy changeover period
• Support marketing events

Essential Skills:

• ? Strong organisational and multitasking abilities
• ? Exceptional communication and interpersonal skills
• ? Self-motivation and the ability to work independently
• ? Flexibility to adapt to changing priorities
• ? Full UK driver's licence and access to a personal vehicle (preferred) ??

Why Join Our Clients Team?

? Supportive Culture: Collaborate with a fantastic team in a positive work environment

? Career Growth: Enjoy training and development opportunities

? Innovation: Be part of a forward-thinking organisation that values new ideas and individual contributions

? Rewarding Work: Make a tangible impact on the experiences of students and landlords ??�?

How to Apply:

If this opportunity excites you and you're ready to take the next step in your career, submit your CV today. Showcase your skills and enthusiasm for this fantastic role and join us in providing exceptional accommodation experiences for students and landlords! ????

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.