Supply Chain Assistant - Barclay Meade : Job Details

Manufacturing business requires a Supply Chain Assistant. The role has a mix of operational and administrative tasks around; supply chain planning, customer services and order management. The position is available on a 12 month FTC.

The Supply Chain Assistant will report to the Fulfilment Manager and be responsible for supporting order management and supply chain planning activities in MRP/ERP and ensuring effective material flows. The Supply Chain Assistant would not need experience in all of thee areas, but an understanding of supply chain, customer services and MRP/ERP systems would be beneficial.

Specific duties of the Supply Chain Assistant include:

• Monitor customer service inbox for general enquires and new orders. Communicate order acknowledgments
• Process orders within the ERP system
• Handle and resolve customer queries and escalations
• Coordinate with production teams, supply chain and other departments to ensure on-time delivery of products
• Manage KPI's relating to on-time delivery and product lead-times

Supply Chain Assistant applicants should meet the following criteria:

• Previous experience in supply chain, order management, customer service, production planning or materials planning
• IT literate, strong knowledge of MS Excel, Word, PowerPoint and Teams
• Excellent communication and teamwork skills
• Comfortable working on a 12 month FTC basis