Supply Chain Coordinator - Ocean Freight (Hybrid) - london - Corrigan Bentley : Job Details

Supply Chain Coordinator

Key duties and Responsibilities:

• Oversee the end-to-end supply chain process, from sale to delivery.
• Manage PO life cycle on behalf of the client, liaising effectively with vendors and confirming bookings via our POM system.
• Pro actively plan and coordinate the loading of purchase orders, issuing loading instructions to CFS (Container Freight Station) and vendors.
• Manage space reservations and ensure capacity with designated carriers.
• Serve as the primary point of contact for the client, collaborating closely with Origin Partners, Operations Teams, and third-party providers to deliver a seamless logistics experience.
• Maintain proactive communication with Overseas Control Towers and CFS, ensuring constant monitoring and smooth transit of cargo.
• Track data and key milestones through our Supply Chain Visibility Platform, ensuring data quality and addressing any exceptions in real time.
• Resolve issues related to cargo arrival and customer delivery, escalating where necessary to ensure uninterrupted planning.
• Ensure full compliance with client SOPs and Global Warehouse Practices across all supply chain partners.
• Ensure all applicable freight and charges are collected from relevant parties (suppliers, clients, overseas control tower.
• Monitor supply chain performance from origin countries with pro-active notification and effective exception management reporting.
• Assist with the production of accurate management reporting measuring vendors and customer performance.
• Build strong relationship with client and ensure concerns/issues are dealt with effectively, efficiently and immediately

Experience & Qualities Required:

• Previous experience in import sea freight or supply chain PO management within a freight forwarding company is essential.
• Comfortable in fast-paced environments; organised with strong multitasking, prioritisation, and time management skills.
• Quick learner, able to handle tight deadlines and maintain focus under pressure.
• Detail-oriented, ensuring accuracy in all tasks.
• Excellent communication and interpersonal skills, committed to delivering great customer service.
• Strong critical thinking and proactive problem-solving abilities.
• Proficient in IT (including MS Office) with a systems-oriented approach to data management.
• Positive, adaptable, and flexible in dynamic environments. Demonstrated ability to meet customer requirements through strong communication and the management of Key Performance Indicators (KPIs).
• Excellent Problem-solving skills, with the ability to identify and escalate potential issues in supply chain operations.