Support and Integration Officer - The Guardian : Job Details

Support and Integration Officer

Birmingham, West Midlands

The Organisation

Our client supports refugees and migrants to integrate into the UK and lead self-sufficient and ambitious lives. They use a diverse team to provide tailored integration services and their mission goes beyond individual support to actively challenge and disrupt the systems that perpetuate inequalities.

They are now looking for a Support and Integration Officer to join them on a full-time, permanent basis, working 37.5 hours per week.

The Benefits

- Salary of £25,749 per annum

- 25 days’ annual leave, plus bank holidays

- Pension

- Flexible working

- Employee Recognition Programme

- Training and development opportunities

- Employee Assistance Programme

- Social gatherings and staff retreats

- A fully stocked staffroom!

This is a rewarding opportunity for a compassionate and proactive individual with experience supporting refugees or asylum seekers to join our client’s impactful and mission-driven organisation.

You’ll have the chance to grow your career in a role where every success story is a testament to your work, building meaningful relationships and developing advocacy skills within a dynamic, supportive and socially driven environment.

So, if you want to be at the heart of empowering people to rebuild their lives and create brighter futures in their new communities, our client wants to hear from you.

The Role

As a Support and Integration Officer, you will provide high-quality support and guidance to enable the successful resettlement and integration of refugees.

Specifically, you will complete pre-tenancy assessments and develop personalised support plans advising refugees across essential areas including health, housing, finance, education and employment.

You will also support with budgeting, registering with care providers, creating social networks, advocacy, volunteering, training and employment.

Fostering relationships with external organisations, you will advocate on behalf of those you support, create opportunities for partnership working and integration, and manage a designated caseload of tenants, ensuring records are accurate.

Additionally, you will:

- Make internal and external referrals to relevant services

- Organise and attend group trips to local places of interest

- Organise house meetings and visit tenants in their homes and communities

- Use Salesforce software to improve case management

About You

To be considered as a Support and Integration Officer, you will need:

- Experience of working with asylum seekers or refugees in a voluntary or paid capacity

- Experience of providing advice, advocacy, and culturally sensitive support

- Experience creating support plans and completing needs assessments

- Experience and knowledge of working with individuals with complex support needs

- An understanding of safeguarding principles in relation to vulnerable adults

The closing date for this role is 15th February 2025.

Other organisations may call this role Refugee Support Officer, Refugee Advocacy and Support Officer, Refugee Resettlement Support Worker, Integration Support Worker, Integration and Resettlement Advisor, Housing and Integration Officer, Community Support Officer, Resettlement Caseworker, or Caseworker.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to become a Support and Integration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.