Support Engineer - Ordnance Survey : Job Details

Support Engineer

Support Engineer (Full Time) - Salary - £37,511 to £44,130 (dependent on experience) - Hybrid working.

Our growing Technology team plays a key role in ensuring OS is at the cutting edge of geospatial capability and is looking for people to join them. Its mission is to work across the business to provide customer centric design and technology services.

Join us and you'll have an opportunity to make an impact. To empower projects that deliver real-world benefits across Britain and internationally. To hear our customers say they could not have done it without us. And to be central to OS's vision: to be recognised as world leaders in geospatial services; creating location insight for positive impact.

About the role

An exciting opportunity to join our Data Derivation Core Capability team as a Support Engineer.

The purpose of the role is to work as part of an established, collaborative support and maintenance team.

Work will focus on supporting and maintaining some of our key business systems, including assisting in the handling and resolution of incidents.

An important aspect of this role is continuous improvement to ensure our systems remain secure, supported, current and continue to meet business requirements in line with our strategic objectives.

You will have the opportunity and be empowered to influence and shape our system maintenance roadmaps, applying your experience in software engineering, support, and maintenance to help us create secure, scalable, performant systems that are easy to maintain and support.

What we're looking for

If you are interested in joining a team that lies at the heart of what OS is about, we are looking for someone that can demonstrate skills and experience in

• One or more programming languages - C#, Python, Ruby

• Relational databases and SQL

• Experience Geospatial technologies - ESRI, FME

• Software engineering best practice

• Very good track record in problem resolution & selection of technical solutions & applications

Desirable skills

• Working with Azure DevOps

• Knowledge of Microsoft Azure Technologies including Azure Functions, Azure Service Bus, Azure Storage, Azure Data Factory and Azure Container Instances

• Experience around Monitoring modern cloud-based systems will be beneficial

• Knowledge of DataBricks or Spark.

• PowerShell

The Rewards

We want you to love what you do. That is why our benefits package rewards a job well done.

• Salary - £37,511 to £44,130 (dependent on experience)

• Performance related bonus up to 10%

• A competitive pension scheme (OS contributes up to 12.07%)

• 28 days annual leave in addition to bank holidays on joining additional to bank holidays (3 taking over Christmas)

• Paid maternity, paternity and shared parental leave

• Free subscription to OS Maps

• Access to online learning platforms

• Coaching and Mentoring schemes

• Plus, a suite of excellent additional perks and benefits

At OS, we believe looking after your health and wellbeing means more than posters and events. We empower you to manage your work and life the way you need it by offering things like

• An extra days' leave for each year you work, up to 33 days

• Employee Assistance Programme

• Hybrid working

• Free onsite parking at our modern HQ in Southampton

• We adopt flexible working and can consider different working hours dependent on the role and your personal circumstances

• Eyecare Vouchers

• OS Explorers Nursery discount

• Cycle to Work scheme

Location: We embrace a hybrid working model at OS and understand there is no one size fits all in relation to how we work. We have a fantastic HQ in Southampton, Hampshire where you will be required to spend 1 to 3 days per week with the remaining time being a personal choice as to whether you work from home or spend more time at OSHQ.

Security

OS conducts DBS background checks for all joiners and some of our roles require additional security clearance, including to SC or DV level in some cases. We will tell candidates at the appropriate time during the recruitment process if additional clearance will be required for this role.

We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.

We believe diversity and inclusion is about working together - in an encouraging and respectful environment to reach our full potential. We believe combining diverse backgrounds, experiences and perspectives will help us reach our vision and be trusted and admired across the globe for setting the standards and leading the way.

We are looking for enthusiastic people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.

We're individually talented and collectively powerful, and we give you the space to take your career in whichever direction you want.