Support Worker (Coach) - Stonewater : Job Details

Dorchester Young People’s Service opened its doors in August 2017. Based in Fordington, Dorchester, the service provides accommodation and tailored support to for a young person to acquire Independent Living skills. Your role will include signposting to statutory and non-statutory services which specialise in fields such as education, housing, training & employment, health (physical and emotional) debt management, gender identity, sexuality, and any other identified by the resident as being important to them.

We’re now looking for an enthusiastic and dynamic Support Worker (Coach) to deliver person-centred, strengths-based support to our residents, helping them to achieve and become as independent as possible.

You will manage a caseload of customers through their journey, enabling them to articulate their aspirations and realise their potential. You will manage referrals into the service, undertake interviews and assessments and notify potential customers of the outcomes of these activities. You will also induct new customers into the service and deliver quality, outcome focused support sessions in both one-to-one sessions and group sessions.

The ideal candidate will:

• Hold a Level 3 qualification in Health & Social Care (or equivalent) is desirable but not essential.
• Have a genuine desire and passion to work with vulnerable young people with support needs.
• Willingness to learn on the job is of primary importance.
• Have exceptional communication and interpersonal skills.
• Be able to work under pressure, using your own initiative.
• Be able to work positively and creatively.
• Be IT literate, comfortable working with Microsoft Office packages.

Previous experience would be useful but is by no means essential. Knowledge of housing and benefits advice is also desirable.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Stonewater has excellent MyChoice rewards used for discounts on family days out, restaurants and holidays, plus discounts through Stonewaters Smartech initiative.

Our existing team were asked why they enjoy working for Stonewater and have said they enjoy working for Stonewater because they are "Making a difference to someone’s life and seeing them develop the skills they need to succeed", and "Being part of a team that help each other, getting to learn new skills and experiences"

Are you ready to#DiscoverStonewater?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.