Support Worker - Furlong - Hays Specialist Recruitment Limited : Job Details

Your new companyYou will be working for a Housing Association based in Staffordshire as a Support Worker.Your new role

• Provide and maintain a friendly and supportive environment in the scheme.
• Cover reception tasks including phone calls, post and enquiries.
• Support customers in managing their rent and service charge payments, including their benefit claims where necessary.
• Undertake regular health and safety room checks.
• Support customers and provide crisis intervention where necessary.
• Provide advice on housing, health, welfare benefit claims and other issues as necessary.

What you'll need to succeed

• Someone with a genuine understanding and compassion for people without a home, who won't judge but instead will empower customers and give them a voice.
• A flexible and adaptable approach and someone able to work around the needs of the customer.
• Some experience dealing with the public and/or customers in a busy service environment.
• Some experience dealing with complex/ difficult behaviours in relation to women experiencing multiple disadvantages.
• Great communication skills.

What you'll get in returnYou will receive an hourly rate of £12.82 including holiday pay. This opportunity provides you with the flexibility of working day and night shifts, 7 days per week. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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