Support Worker - Service Care Solutions - Housing : Job Details

Support WorkerLadyshot, HarlowYoung People's Service6 months35 hours£18.47 LTD / £15.75 PAYE (inc. hol)

We are currently recruiting for a Support Worker to join a reputable charity in Harlow, working within a young people's service supporting individuals aged 17-19.THE ROLEAs a Support Worker, you will provide essential housing-related support to young people using the service, working alongside Nacro housing and property management to achieve successful outcomes. Your main responsibilities include:

• Conducting initial assessments of service users, identifying any risks, needs, or requirements.
• Maintaining consistent contact with service users, fostering professional relationships and setting a positive example.
• Conducting risk assessments and taking necessary safety actions during all service user interactions.
• Developing and maintaining effective relationships with external agencies in support of service users' goals.
• Addressing and responding promptly to complaints, as well as challenging and managing antisocial behavior.
• Providing one-on-one support in both community and service settings, ensuring user safety.
• Documenting and reporting on progress and issues for continuous improvement of service quality.

THE CANDIDATEWe are seeking a candidate with previous experience in a similar support role. The ideal candidate will possess:

• Proven experience supporting young people or vulnerable individuals.
• Ability to conduct risk assessments and implement risk management strategies.
• Strong communication skills for effective collaboration with external agencies.
• A compassionate and professional approach to building relationships.
• Conflict resolution skills, with the confidence to address and manage antisocial behavior.

THE CONTRACT

• 35 hours per week, Monday to Friday, 9:00 am - 5:00 pm.
• 6 months, with the potential to transition to a permanent role.
• The pay rate is £18.47 per hour (LTD) or £15.75 per hour (PAYE, inclusive of holiday).

HOW TO APPLYTo apply for this role, please email a copy of your CV to or call on to discuss the role in more detail!If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!