Support Worker - Appcastenterprise : Job Details

Job Introduction

At Turning Point, we support people across The UK with mental health, substance misuse and learning disabilities. As a Night Support Worker, you will make a real difference to individual’s quality of life as you engage with people to remain safe and feel supported at all times. Passionate about people, you’ll enjoy the scope and support to enhance your own life and career too, as you will gain the experience and training you need to progress your career with us.

Role Responsibility

As a Night Support Worker, you will join The Lancashire Young People Supported Accommodation services that supports 18 young people (Aged 16- 21) across two locations at Parker House and The Bridge in Chorley who are threatened with homelessness/ leaving care/ looked after children or young people at risk.

As a Night Support Worker, you will provide added security, peace of mind and companionship to the young people at Parker House and The Bridge during out of office hours’ time.

We are committed to safeguarding and promoting the welfare of young people, and we expect all staff to share this commitment.

As a Night Support Worker, you will be joining a team offering support to young people, the aim being to ensure the physical, social and emotional support and development of the young people at Lancashire Young People Supported Accommodation is achieved.

The Ideal Candidate

Duties and Responsibilities

• As a Night Support Worker, you are required to be awake during the duration of your working shift.
• To ensure the safety and welfare of each young person for the duration of the wake night shift and seek support from the police when needed.
• Night times can be hard for young people as part of the wake night team you will need to be able to offer empathy and compassion during the night-time if needed.
• To be able to use a computer to keep accurate records.
• To be able to report young people as missing and follow the Missing Persons   procedure in doing so.
• Communicate effectively with out of office hour support including The On Call .
• Answering phone calls professionally, taking messages and responding to requests and questions.
• To provide a positive working role model for other colleagues and the young people resident.

As a great team player with lots of energy, you’ll need strong communication skills, a flexible approach and positive attitude to achieve targets in a challenging environment which requires empathy, understanding and patience.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

Turning Point

Attached documents

• MH-RecoveryWorker-generic-27March17 (2).pdf