What's involved with this role: Interim Supported Housing Resettlement Officer x 2Job Ref: Bournemouth 5261036Hybrid working available for the right candidate Enhanced DBS disclosure required for this roleKey Requirements:
- Experience of effectively working with landlords, letting agents and other accommodation suppliers.
- Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
- Experience of providing an excellent level of customer care and customer service in a comparable customer service environment.
- Experience of working effectively with private sector landlords and/or within a homelessness context.
- Excellent negotiating, influencing and liaison skills to successfully promote the Council to private sector landlords and agents and market housing options to customers, staff and stakeholders.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
- Full UK driving licence.
The purpose of the role is to assist people moving on from supported housing to secure appropriate settled accommodation.Key Responsibilities:
- Assist people moving on from supported housing to secure appropriate settled accommodation.
- Liaise with housing providers, partners and landlords/agents to secure a steady supply of good quality accommodation available to those in supported placements.
- Promote services to clients and provider staff so they are aware of what is available to assist with move on and once they are in independent accommodation.
- Work with providers staff and clients to ensure move on accommodation is sustainable and meets their long term needs.
- Support providers with the day to day move on from supported accommodation, including tenancy sign up’s, benefit applications, setting up utilities etc. organising furniture and removals.
- Provide robust housing advice and assistance in line with current legislation and council policies to provider staff and clients.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.