System Administrator - eFinancialCareers : Job Details

Roles & Responsibilities

• Provide local and remote support to approximately 170 users, Help Desk/1st line support, troubleshooting of faults.
• Update and close help desk tickets in a timely manner.
• Installation of hardware (Desktops, telephones and other peripherals as required), cabling and software.
• Creation and maintenance of system images.
• Provide server support where necessary.
• Maintain supplied for printers, re-stock and handle maintenance requests.
• Support
  • video conferencing systems
  • MDM solutions
  • the roll-out of new applications and systems
• Monitor and test back-ups.
• Liaise with external support providers.
• Create, maintain and update documentation as required.
• Dealing with joiners, transfers and leavers.

Experience & Qualifications

• Relevant IT experience is essential.
• Solid understanding and practical knowledge of networking including TCP/IP, VLAN’s VPN’s etc.
• Knowledge and experience of Windows server 2012 and beyond, Windows 10, Microsoft Office/Microsoft 365, Azure, SQL Server, Activa Directory, DNS, DHCP, PowerShell.
• Ideally (but not essential) have an understanding and awareness of
  • security and firewalls
  • Salesforce/Pardot
  • FCA principles and rules concerning IT.

Please note that due to the high volume of applicants responding to our adverts we are regrettably not able to feedback on all applications; only successful candidates will be contacted.