System Support Engineer - Rise10 Recruitment : Job Details

Are you an experienced System Support Engineer with technical support experience for control systems? Are you proficient in PLC programming languages and a familiarity with SCADA and HMI design?

Rise10 are working with a specialised engineering company focused on the integration, control, and automation of complex infrastructure.

If you are a System Support Engineer with strong technical skills, excel at analytical problem-solving, and thrive in a dynamic, customer-focused environment, we want to hear from you!

At Rise10 Recruitment, we connect exceptional talent with industry-leading clients. We specialise in aligning skilled professionals with the roles that best fit their expertise, fostering growth and success for both candidates and clients.

Duties of a System Support Engineer :

• System Support: Provide top-notch technical support to clients by responding to inquiries, troubleshooting system issues, and resolving problems swiftly to minimise downtime.
• Preventive Maintenance: Conduct routine inspections, system audits, and preventive maintenance to ensure the seamless operation and reliability of control systems.
• Fault Finding and Diagnostics: Utilise advanced troubleshooting techniques and diagnostic tools to identify and resolve complex system faults effectively.
• System Optimisation: Collaborate with cross-functional teams to implement system modifications, upgrades, and enhancements, boosting performance and functionality.
• Documentation: Maintain detailed records of system configurations, maintenance activities, and troubleshooting procedures, ensuring comprehensive documentation.
• Training and Support: Empower end-users and support personnel by training them on the operation, maintenance, and troubleshooting of control systems.

Skills and experience required of a System Support Engineer:

• Full UK driving license
• Previous technical support experience for control systems or similar
• Proficiency in PLC programming languages (i.e. ladder logic, structured text)
• Familiarity with SCADA systems and HMI design
• Knowledge of control system protocols (Modbus, Profibus, Ethernet/IP)
• Excellent problem-solving and analytical skills
• Effective communication skills, both written and verbal
• Strong organisational skills with the ability to manage multiple tasks

Benefits:

• Paid overtime
• Flexible working hours and holidays
• Your birthday off with pay
• Sick pay and pension contribution
• Profit share bonus
• £500/year for activities with friends and family
• Employee well-being program with 24/7 helpline
• Free use of the on-site gym

You will be based at our clients HQ but will also work at client sites across the UK. Standard working week is 40 hours with a flexible working hours scheme and an early finish on a Friday! After your probationary period or once you're trained, you'll join the on-call rota.

APPLY NOW and be part of a team that keeps industries moving with cutting-edge control solutions!