Systems Analyst - Todd Hayes Ltd : Job Details

Systems Analyst

Our client, a leading procurement company based on the outskirts of Norwich, are currently seeking a Systems analyst to join their Technologyteam.

This is a full time permanent position, based in Norwich, working 37.5 hours per week.

Salary: Up to £30,000 per annum

Benefits:

• 8% employer pension contribution
• 26 days holiday per annum, plus bank holidays. This rises with each years service by an additional day, up to 7 extra days
• Have your birthday off as an extra days holiday, if it falls on your working day
• Free lunch daily from our onsite Café
• Membership (giving discounts at hundreds of retailers and suppliers)
• Life assurance
• Discounted gym membership
• Cycle to work scheme
• Hybrid working
• Free onsite parking

Duties and Responsibilities

• Participate in the formulation, development and implementation of the digital strategy and data strategy.
• Develop an in-depth understanding of all third-party business software and the processes that run through this software.
• Scope, research, test and implement new software.
• Work on projects to make better use of our third-party software.
• Lead the as is - to be process analysis, challenging the purpose and effectiveness of existing processes, ensuring the best use of software and implementing innovative concepts and ideas.
• Proactively research software functionality and capabilities, finding the most efficient way to implement project deliverables.
• Provide advanced system administration and configuration, building reports, workflows, custom templates and scripts.
• Work with system APIs to enhance integration and functionality.
• When additional development work is identified, work with internal and external development teams to define and test custom development requirements.
• Manage the software release process to ensure business continuity.
• Coordinate the testing of new software and software releases to ensure business critical processes are not affected.
• Create and develop a group of super users who can assist with technology team projects.
• Assist in regular reviews of business systems and software in conjunction with key stakeholders and end users to ensure they continue to meet the needs of the users and the business.
• Troubleshoot issues and bugs, liaising with internal and external stakeholders and escalating as necessary.
• Encouraging successful change management through the use of appropriate change management techniques.
• Develop excellent working relationships with all departments within the business as well as with external partners.
• Develop, monitor and manage software supplier SLA’s.
• Contribute to technical discussions and carry significant weight in any discussions.
• Proactively provide guidance and support to other members of the team.
• Seek to expand your own knowledge and the knowledge of team members.
• Ensure our systems are kept up to date with modern trends and best practices.
• Ability to work outside of usual office hours as and when required. You may also be asked to represent the company outside of the office.

Essential Knowledge, Skills & Qualifications:

• HTML and CSS
• Excellent communication skills
• A logical approach to problem solving and root cause analysis
• Data analysis and interrogation
• Excellent interpersonal and client-handling skills, with the ability to manage expectations and explain technical detail
• Leading projects
• Troubleshooting and resolving problems
• How to prioritise business needs, user needs, deliverables and workload
• IT-related qualification or relevant IT experience in a similar role
• Excellent attention to detail, together with a 'can-do’ attitude are both essential for this busy and varied role
• Team orientated, able to establish rapport and become part of an engaging team
• Able to come up with ideas for improvement and development of the business
• Sense of ownership and pride in your performance and its impact on company’s success

Desirable, Knowledge, Skills & Experience

• Basic SQL and Javascript
• Presentation skills
• Business awareness
• Planning and negotiating
• Agile working, especially Scrum
• Change management
• Team Management / supervisory
• An understanding of coding principles and logic
• Database design
• A keen interest in the latest trends in software and the web.
• Initiative to continuously improve functionality, user experience and quality.

For further details of this exciting opportunity please forward a copy of your CV today!

Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.

If we can take your application further, we will of course be in touch.

Todd Hayes is acting as an Employment Business in relation to this vacancy.

Todd Hayes Ltd