Systems Owner - Hays Specialist Recruitment Limited : Job Details

Your new companyHays Technology are currently recruiting a Systems Manager. This well respected, not-for-profit sector organisation have a large shared service centre based in Sunderland.Your new role

• Responsibility for overseeing the end-to-end management, oversight, and optimisation of IT systems including integrations. This includes ensuring system reliability, security, and performance, as well as supporting users and driving continuous improvements.
• Collaborate with business stakeholders and Business Analysts to gather and document requirements for new systems or enhancements to existing systems andintegrations.
• Conduct thorough analysis of business processes and workflows to identify opportunities for improvement.
• Translate business requirements into technical specifications and use cases for Solution Architects, Systems Analysts, Infrastructure, Third Parties and Developmentteams.
• Continuously assess system performance and identify opportunities for optimisation and improvement. Develop and implement strategies to enhance system capability, scalability, security, and efficiency.
• Stay informed about industry best practices and emerging technologies to recommend innovative solutions for system enhancement.
• Collaborate with vendors to work in partnership with their systems roadmap.
• Collaborate with the cybersecurity team to ensure that systems meet security standards and compliance requirements.
• Implement and enforce access controls, encryption, and other security measures to protect sensitive data and prevent unauthorised access.
• Conduct regular audits and vulnerability assessments to identify and address security risks.
• Stakeholder Engagement
• Vendor Management

What you'll need to succeed

• The ideal candidate will possess a strong background in IT systems management, excellent problem-solving skills, and a proactive approach to system ownership.
• Bachelor's degree in computer science, information technology, or a related field; relevant certifications (e.g., ITIL, CISSP) are a plus.
• Proven leadership abilities and the ability to collaborate effectively in a team environment.
• Experience of vendor, procurement and contract management is highly desirable.
• Familiarity with relational databases, SQL queries, and data analysis tools is desirable.
• Experience with ITIL or other IT service management frameworks is preferred.

What you'll get in return

• Hybrid working
• Free onsite parking

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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