Systems Support Administrator SAP - St Andrew's Healthcare : Job Details

Our Charity

We are St Andrew’s, a mental health Charity which inspires Hope. We working together with a number of organisations to transform the lives of people with complex mental health needs. We provide specialist mental healthcare and deliver a range of inpatient and community mental healthcare services, education and research that helps to improve lives.

Our vision for the future is a society in which everyone living with mental health need is heard, valued and has hope for their future.

The Role

The role is to provide ongoing technical support to both on-premise SAP and Success Factors systems. The objectives are to keep the applications and any integrations stable, secure and optimised to their full potential to support the key business functions that rely on them.

To achieve the above you will need to work closely with the other members of the SAP support team, the wider IT department, SAP support partners & business users when required. The role will ideally suit an individual with a good baseline technical understanding of SAP and Basis Administration.

Your key responsibilities will include:

• Ongoing monitoring of the SAP application, associated servers and integrations to proactively identify issues early to limit impact on the business.
• Break/Fix & Incident Support of the SAP application suite – SuccessFactors, ECC6, Enterprise Portal, MDM & Content Server, supporting predominantly Finance, HR, L&D & Procurement.
• Client refreshes of the quality environments on a periodic basis
• Work with Information Security Team and support partners to address vulnerabilities with the SAP application itself and/or supporting software/hardware.
• Apply patches/upgrades as and when required.
• Input into projects where required.
• Ensure the application complies with the policies that govern IT systems at all times.
• Risk Management
• Maintain support documentation and any other associated artefacts.

About you

You will have good experience working with SAP systems and ideally have worked with ECC6 and Success Factors too. Experience with Basis, ABAP and SQL would also very advantageous too. You will be passionate and enthusiastic about working with systems like SAP and be keen to learn and develop the skills and knowledge you already have.

Reward

We offer an excellent benefits package including pension, 35 days holiday (including bank holidays), sickness policy on par with NHS, access to the Blue Light Card and Health Service Discounts schemes, life cover, car lease scheme, cycle to work scheme and opportunities for continuing professional development.

Interested?

Then we'd love you to apply here. If you have any questions regarding this opportunity, please do not hesitate to get in touch with Sam Pendry, Recruitment Consultant at or Ben Jenkins IT Applications Manager on

Closing Date: Sunday 20th October 2024Interviews: TBC