Technical administrator - Office Angels : Job Details

Join Our Team as a Technical Administrator!

Are you ready to take your administrative skills to the next level in the dynamic world of insurance? Our client is seeking a detail-oriented and proactive Technical Administrator to support their London and Home Counties Regional team based in Brentford. This is an exciting opportunity to become an integral part of a specialised technical team!

What You'll Do:As the Technical Administrator, you'll be the backbone of our client's operations. Your responsibilities will include:

• Processing new instructions related to large loss claims
• Communicating effectively with Loss Adjusters, insurers, and customers
• Scheduling appointments and managing calendars for surveyors and engineers
• Addressing customer queries and concerns promptly
• Preparing draught contract documents for the technical teams
• Maintaining comprehensive electronic records of claims
• Generating invoices and processing contractor payments
• Compiling and reporting on Management Information (MI) and Service Level Agreement (SLA) data
• Monitoring email inboxes and ensuring timely responses

Your Skills & Qualifications:To thrive in this role, you'll need:

• Proficiency in Microsoft Word, Excel, Google Calendar, Outlook, Thunderbird, and other office tools
• Strong attention to detail and accuracy
• Professionalism and clear communication skills
• Empathy and the ability to handle sensitive situations
• Flexibility to manage increased workloads during busy periods
• A willingness to learn and adapt to new technologies
• Self-motivation and a proactive attitude
• The ability to work effectively in a dynamic team environment

What's in It for You?

• Competitive Salary
• Annual Leave: 23 days per annum, plus paid Bank Holidays (currently 8)
• Bonus Potential: Discretionary annual bonus based on company profitability and individual performance
• Health Benefits: Health Insurance
• Pension Scheme
• Convenience: Free parking available at the office

Location:The role is based in Brentford, conveniently located just a 12-minute walk from Brentford train station.

Why Join Us?Become part of a vibrant team that values professionalism and commitment to excellence. You'll play a pivotal role in ensuring that our clients receive the best service possible during their claims process. With opportunities for growth and development, your contributions will make a real difference in people's lives.

Additional Information:Please note that all candidates must pass a DBS check as part of the employment process. Our client is committed to maintaining high standards of confidentiality and compliance with GDPR.

If you are enthusiastic about delivering excellent results and ready to dive into a fulfilling administrative role, we want to hear from you! Apply today and take your career to the next level!

How to Apply:Send your CV and a brief cover letter outlining your suitability for the role. We can't wait to welcome you to our team!

Join us and be the vital link in our customer service chain while making a positive impact in the insurance industry!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.