Technical Auditor - EL/PL Claims - Keoghs LLP : Job Details

The role of Casualty Technical Auditor will encompass the development, planning, execution and reporting of technical and quality audits across the business unit. Technical audits will be undertaken in accordance with internal audit policy and procedure and client requirements. The role will involve a considerable amount of interface with the Technical Manager of the business unit and interface with the firm’s operational and support functions and clients may also be required.It will require identifying risks and making recommendations for technical improvements across the business unit. It is important that the holder of this position has an interest in improving technical quality through audit. The holder of this position will need the ability to provide effective constructive feedback direct to the auditee, their line manager and other supervisors within the business unit. The holder of this position will help achieve technical excellence within the Casualty unit in line with client guidelines and SLA requirements.

• Provide assistance and support to the Technical Manager of Casualty in the undertaking of the internal technical audit regime. 
• Undertake and lead internal technical audits in line with the internal audit programme.
• Undertake and lead ad hoc and other bespoke internal technical audits in line with the firm’s current policies and procedures.
• Develop strong and effective business relationships with key stakeholders within the firm, ensuring the independent nature of the role is not open to compromise.
• Provide clear and effective feedback (orally and in written report format) to both file handlers and to the key stakeholders within the business on conclusion of internal audit activities as and when required to do so.
• Develop and effectively communicate recommendations for remedial action (orally and in written report format) to the key stakeholders within the business where necessary.
• Ensure appropriate corrective action plans are developed and implemented by the relevant key stakeholders within the business in a timely manner.
• Identify opportunities to develop and enhance existing procedures and processes where appropriate.
• In conjunction with the Technical Manager of the Casualty business unit consider training requirements and skill gaps analysis at both handler and strategic business unit level.

Essential:

• A proven history of handling litigated Multi Track and Fast Track casualty claims in the legal sector is essential.
• A proven history of coaching and developing others.
• Computer literacy and a keen eye for detail.
• Ability to demonstrate a consistent exposure to monitoring and driving the successful implementation of effective, corrective/improvement plans through to conclusion and in a timely manner.
• The ability to communicate effectively with stakeholders at all levels, both orally and in writing.

Desirable:

• Previous audit experience.
• Knowledge of developing or maintaining MI reporting and being proficient in Excel systems.

#INDUKIRef: DAV-0255

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) 
• Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing 
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer 
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation