Technical Business Analyst - The Guardian : Job Details

This role has a starting salary of £45,680 per annum, based on a 36 hour working week. This is a 12-month fixed term contract / secondment opportunity.

We are excited to be hiring a new Technical Business Analyst to join our fantastic team. The team is based in Reigate, however this is a hybrid role and you will have the option of working from home for some of your week. You will be expected to attend the office a minimum of 2 days a week and when business need requires you to do. Many of our staff also work flexibly, including term-time only, so we welcome a conversation as to what might work best for you.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About the Team

At Surrey, our vision is to help create better lives, a better place, and a county where no-one is left behind. We know that delivering this vision starts with how we manage our data and so we're on a mission to revolutionise our approach to data governance and management.

Our ambition is to become a truly data enabled organisation; using data to underpin policy, decisions and actions in our effort to improve services and outcomes for residents, businesses and the county. Achieving this bold ambition will demand a focus on people, culture, and governance, as well as data and technology.

This is an exciting role for a proactive and innovative Technical Business Analyst who enjoys applying their skills to variety of tasks.

About the Role

In this role as Technical Business Analyst, you will be involved in tasks ranging from helping to identify opportunities where master data will bring organisational benefit, to investigating data and process issues, and undertaking data discovery work. There will be several projects running in parallel and so you will be comfortable working at pace and efficiently managing your time.

The role will involve engaging with stakeholders from across the organisation and you will build trust and rapport quickly and effectively. You will need to be confident communicating back to the data team and out to the wider stakeholders about what you have discovered.

The data team works closely with colleagues across IT and Digital and so there are lots of opportunities for joint activities to build your skill set and experience. However, this is a hands-on role where you will be expected to perform all project activities (business process and technical) yourself with help and supervision of the Data Governance Analyst and Data Governance Manager.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• You are a team player with some previous experience of working as a Business Analyst on data, digital or technical projects. Experience should include gathering, interpreting and using data to generate requirements and actionable steps to deliver projects and improve systems and processes.
• An understanding of the relationships between poorly designed business processes, data capture processes and bad data quality. This will be a hands-on role with an expectation that you are confident in using workshops to document and improve business processes and data capture processes.
• A familiarity with building data models and documenting data flows with some exposure to data dictionaries, data warehouses, proficiency in Visio (or similar) and using SQL (or equivalent) to manipulate and explore data.
• The ability to apply different techniques to elicit business or data requirements and be able to document and communicate these requirements to other team members.
• Excellent written and verbal communication skills as you will be working with diverse groups of stakeholders such as council employees (including technical IT&D staff), elected members, suppliers and residents.
• A passion for data and the opportunity it presents for the public sector to improve services to residents.

Application Questions

As part of the application process, you will be asked to answer the following questions along with uploading your CV:

• Describe a project where you had to gather and analyse technical requirements. What did you do and how did you gather and organise the requirements?
• Tell us about any technical tools or software are you experienced with, and how you used them in previous roles.
• Describe a time where effective communication was crucial to the success of a project. What was your role and what did you do?

The job advert closes at 23:59 on 30th March 2025 with interviews to follow.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.