Technical Customer Advisor - Elevation Recruitment Group : Job Details

Are you a Technically minded candidate with a background in technical products, engineering or manufacturing?Elevation Recruitment Group-  Business Support Division are excited to be exclusively recruiting for a Sheffield organisation in their search for a Technical Customer Service Advisor on a permanent basisUp to £30,000Permanent, Full Time Office BasedFree ParkingYour duties as a Technical Customer Service Advisor will include:

• Technical understanding of products ideally having a background within a manufacturing or engineering environment 
• Translate technical knowledge into a simple language for customers and internal staff can understand
• Excellent customer service - via phone and email
• Identify customer needs and escalate when necessary
• Build strong relationships internally 
• Troubleshoot problems

To be successful in this role you will be a technically minded candidate with excellent verbal and written communicationApply now!