Meraki Talent are seeking a Technical Lines Claims Handler, due to a increased period of growth. This role is ideal for professionals with expertise in technical or construction claims who want to contribute to one of the largest commercial insurers in the world.As part of this role you will play a critical role in the claims department by ensuring accurate assessment and proactive management of claims. You’ll handle claims within authority limits while maintaining excellent relationships with internal and external stakeholders.Daily Duties will include;
- Accurately assess and evaluate non-complex claims, ensuring policy liability, reserve calculations, and settlement values align with company procedures and personal authority limits.
- Provide exceptional customer service by handling client inquiries efficiently and professionally.
- Proactively manage your workload, ensuring compliance with service level agreements (SLAs) and company policies.
- Maintain and develop technical knowledge while adhering to regulatory and compliance standards.
- Support key client relationships by addressing case progress, insured requirements, and other client-specific concerns.
- Identify and escalate customer complaints or unresolved issues appropriately.
Applicants should have gained previous experience in a technical/construction or commercial property claims handling role. This role will provide ongoing training, with a focus on learning and development.Excellent salary and additional flexible benefits.Hybrid approach to workingApply NowIs this job for you? At Meraki, we love recruitment and love words. Is this you?Jennifer wants: Technical, Claims, Construction, Commercial'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you.”Please see our website page headed ‘Privacy Notice’ for an explanation about how we use information we collect about you’