Technical Sales Support Coordinator - Platform Recruitment : Job Details

Surrey - Technical Sales Support Coordinator - £25k-£32k - Scientific Instrumentation

Platform Recruitment has partnered with an innovative provider of nice scientific instrumentation products. They are looking to recruit a Technical Sales Support Coordinator to join their team. You will be working in a small, dynamic team, so it is important that you are flexible and self-motivated. The majority of customers are scientists and engineers, so a strong background and interest in science or engineering is essential.

Main Duties:

+ Screening and logging customer enquiries including phone calls and emails

+ Answering after-sales support cases, or escalating to the correct member of staff

+ Keeping track of the progress and communicate internally and with customers

+ Liaising with other departments on administrative matters of mutual importance

Requirements:

+ Experience in after sales support for technical or scientific products

+ Proficiency with CRM software and Microsoft Office

+ Knowledge of administration recordkeeping practices

+ Outstanding organisational and multitasking skills

Salary/Location:

+ The salary for this position is expected to be £25k-£32k (negotiable)

+ A 15% bonus also comes as part of the package, with private healthcare

+ This role is based in Surrey, with hybrid working options available after probationary period

If you feel that you have the right experience for this position then please apply with an updated CV, your salary/rate expectations and availability.