Job Location : Heathrow, UK
Technical Support Analyst (iSAMS)
Competitive plus Bonus plus Benefits
Remote, UK
Full time permanent
Are you customer-focused and technically savvy? We have an incredible opportunity for you!
We’re looking for someone to join our iSAMS Technical Support team at IRIS Software Group, working with a fantastic group of analysts to deliver top-notch second-line technical application support to our valued customers. If you thrive on providing high-quality service and enjoy solving technical problems, this role is perfect for you.
What will you be doing?
As a Technical Support Analyst, you’ll play a crucial role in ensuring our customers receive prompt and effective support. Here’s what your day-to-day will look like:
What are we looking for?
To be successful in this role, you’ll need:
But it’s not just about technical expertise. We’re looking for someone who is:
Please Note: We may close applications early if we receive a high volume of interest. If you're ready to take on this exciting journey and make a real impact, submit your application today!
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Salary : -
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