Technical Support Analyst SQL Required - Oscar Technology : Job Details

Role: Systems & Data Support Analyst (SQL)Location: Nottingham (Hybrid)Salary: £25,000 - £28,000 + Pension, Healthcare & Bonus

Summary:

We're hiring for a Systems & Data Support Analyst to join a well-established software solutions provider in Nottingham. This role is ideal for someone with a keen interest in system support, and SQL reporting, whether you're a recent graduate or have prior experience in IT support. Full training will be provided, making this a fantastic opportunity to grow within a company that values development and innovation.

The Company:

Join a specialist software solutions provider with a strong reputation in data led information systems. With over 30 years of industry experience, the company delivers cutting-edge software solutions to local authorities and charities across the UK. Their close-knit team fosters a supportive and collaborative environment, offering ongoing training and career progression opportunities.

The Role:

As a Systems & Data Support Analyst, you'll provide 1st-line support, configure databases, and develop SQL reports to help clients maximise their data usage. You'll engage with users to understand their needs, ensuring that systems are configured effectively while identifying ways to enhance their experience.

Your Responsibilities Will Include:

• Providing 1st line support for system users.
• Developing SQL queries to create insightful data reports.
• Running workshops to gather and document user needs.
• Maintaining client relationships, analysing issues, and advising on improvements.
• Delivering online training sessions (where required).

Skills & Experience Required:

Essential:

• Ability to write and run SQL queries for data analysis and reporting.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong organisational skills and ability to meet project deadlines.
• Detail-oriented with a proactive and problem-solving approach.

Desirable:

• Understanding of Active Directory, Exchange, and SQL data management (training provided).
• Experience in workshops, user engagement, or system configuration.

What's in it for you?

• Bonus schemexe for performance-related incentives.
• Private healthcare plan for well-being support.
• Pension scheme with employer contributions.
• Ongoing training to support career development.
• Hybrid working model (mix of office and remote work).

Next Steps:

Apply Now!If you have an interest in data, system support, and SQL reporting, we'd love to hear from you!

Referrals:

Know someone who might be interested? Refer them and earn £1,000 in retail vouchers for successful placements.

Interviews are happening soon-don't miss out, send your CV today!

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